Experience.  Share.  Repeat.

Homem branco de barba curta, com camisa preta, cabelos castanhos escuros em um fundo iluminado em Rosa.

👋  I'm Paulo CassinI've started my career as an embedded software engineer back in 2009, working with C and Assembly (low-level programming language).

I'm currently Head of Operational Excellence and Customer Experience at Tupi. Before that, was Senior Agile Specialist at Nubank. I'm Brazilian, born in countryside (at Americana) based in São Paulo city with my wonderful wife.

When I'm not working or doing some side hustles, I love to cook, sip a great wine, go fish with my dad and sing sertanejo music with my brothers-in-law.

Mini Bio 

This is made for journalists and event organizers to copy-and-paste:

Paulo Cassin is Brazilian, Head of Operational Excellence and Customer Experience at Tupi and expert in Agile Management. His appreciation for sharing knowledge and being in communities led him to speak for some companies and in the main agile conferences of Brazil. Passionate about OKRs model, he co-created the Canvas OKR, a lightweight tool to help on objectives and key results definition. He also mentored some startups, and worked at major companies in Brazil and North America, such as Nubank, PagSeguro, C&A , Natura, SAP Labs - Palo Alto and Iron Mountain - Boston.


Head of Operational Excellence and CX
Tupi  -  São Paulo,  Brazil
Mar 2024 - present

Senior Agile Specialist
Nubank  -  São Paulo,  Brazil
Apr 2021 - Mar 2024 

Agile Master
PagSeguro - São Paulo, Brazil
Apr 2019 - Mar 2021 | 2 yrs

Agile  Coach
C&A - Barueri, Brazil
Jul 2017 - Apr 2019 | 2 yrs

Made by @PauloCassin with ☕️ and ❤️